This article applies to:Portal TV
Before you begin, learn what you need to set up your Portal TV.
Your Portal TV may be mounted on top of your TV or placed on a flat surface underneath. Avoid placing your Portal TV directly on top of a speaker, too close to a speaker, directly on top of a sound bar or too close to a sound bar.
Your Portal remote may require updating. This can take up to five minutes, depending on your connection. Make sure that you don't press any buttons or remove the batteries while the update is happening.
Learn more about what to do if you're having trouble with your Portal TV remote.
Language selection will affect "Hey Portal" and other functionality. Currently, "Hey Portal" is only available in English (US/Canada/UK), and will be disabled if you select any language other than English (US/Canada/UK) as your preferred language on your Portal. You can still make calls on your Portal using the touch screen, and we're hard at work to add "Hey Portal" functionality in additional languages.
Follow the on-screen instructions to continue the setup process.
To finish setting up your Portal TV, follow the remaining on-screen instructions to complete setup. You can do things such as add favourite contacts, see how Smart Camera works, display your Facebook photos, connect Alexa to your Portal TV and learn more about using Portal TV.
"Hey Portal" and other functions are affected by language selection. Some features, including "Hey Portal", Facebook Watch, Facebook Gaming, Facebook Live and Superframe customisation aren't available when you set up your Portal with WhatsApp only or when a WhatsApp-only login exists on a shared device. See portal.facebook.com/usage for more information.
“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless Internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
*Represents savings off regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.
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