How do I control the camera during a call on my Portal TV?

This article applies to:Portal TV

During a call, you can move around the room and talk freely while Portal TV's Smart Camera and Smart Sound adjust to keep you audible and in the frame. You can also adjust your camera to focus on one individual (Spotlight) or turn your smart camera off during a call.

To turn on Spotlight during a call:

  1. Press Select to expose the call menu.
  2. Use the Portal TV remote navigation to choose the person you'd like to focus on in the call. When a white rectangle appears over their face, press select. The rectangle will turn green and you will see a notification on your Portal TV display letting you know that Spotlight is on.

To turn Spotlight off during a call:

Use your Portal TV remote to navigate to and select on your Portal TV display. You will see a notification on your Portal TV display letting you know that Spotlight is off.

To control your camera's self view during a call:

  1. Press Select to expose the menu options.
  2. Press up to navigate to your self view.
  3. You can switch your display view by selecting .

To turn your Smart Camera on or off during a call:

  1. Select your self-view and select to maximise.
  2. Press to hide call controls or wait for them to disappear.
  3. Hold Select to turn the Smart Camera on or off.

To turn the Smart Camera off for your contact:

  1. Press to hide call controls or wait for them to disappear.
  2. Hold Select to turn the Smart Camera on or off.

You can only turn off a contact's smart camera if they are also using a Portal.

Note: When Smart Camera is off, the camera will zoom out to the widest position and lock in place.

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Last updated 10 July 2020
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