Legal Documents

Portal Usage

Supported Countries

  • Australia
  • Canada
  • France
  • Italy
  • New Zealand
  • Spain
  • United Kingdom
  • United States

Supported Languages

Currently, you can choose from English (US/Canada, Australia, New Zealand, and United Kingdom versions available), French, German, Italian or Spanish as your preferred language on your Portal. To choose a language, simply connect your Portal to a wireless network to update your software, then select your language.

Content on your Portal is only available in the language(s) supported by the applicable content partner - this means not everything is supported in both English and your preferred language.

Portal Voice Commands Availability

Currently, the “Hey Portal” wake word for Portal voice commands is only available in English (US/Canada/UK) and Spanish (US). Note the Device Language on your Portal for Spanish (US) is called Espanol (America Latina). If you select English (US/Canada), the “Hey Facebook” wake word for Portal voice commands is also available. Learn how to change your Portal wake word in Assistant settings. Portal voice commands will be disabled if you select any language other than English (US/Canada/UK) or Spanish (US) as your preferred language on your Portal. WhatsApp calling using “Hey Portal” is currently unavailable if you have selected Spanish (US) as your preferred language on your Portal. You can still make calls on your Portal using the touch screen, and we’re hard at work to add voice command functionality in additional languages. Additionally, Portal voice commands are currently not available if you have only linked your Workplace account to your Portal (and not your Facebook or WhatsApp accounts).

Third-Party Applications

We may install third-party applications on your Portal TV during initial setup. For a list of those applications, including their terms, privacy statements, and applicable fees, please visit These applications can be uninstalled at any time by pressing and holding the icons on the Portal’s home screen.

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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid September 21, 2021 (9:00 AM PST) – October 31, 2021 (8:59 PM PST). Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at Excludes all Portal accessories. Cannot be combined with any other offers, discounts, or coupons. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of, Inc. or its affiliates. Other names and brands may be claimed as the property of others.